Terms & Conditions
Welcome to Alter Auto Sales. By using our website (alterautosales.com), purchasing products, or accessing any content or services provided by Alter Auto Sales, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. About Us
Alter Auto Sales is a California-based company specializing in the sale of high-quality auto parts. Our operations and policies comply with applicable California state laws and U.S. federal regulations.
2. Use of the Website
You must be at least 18 years old or under the supervision of a parent or legal guardian to use this site. By using the site, you warrant that you are legally capable of entering into binding contracts under applicable law.
You agree not to:
- Misuse the site or interfere with its functionality.
- Use the site for fraudulent or illegal purposes.
- Upload any harmful or malicious code or content.
3. Product Information & Availability
We strive for accuracy in all listings, including fitment, price, availability, and descriptions. However, errors may occasionally occur. In such cases, we reserve the right to:
- Correct any errors or omissions.
- Cancel orders containing incorrect information.
- Limit or refuse orders at our discretion.
Fitment information is based on manufacturer data. Final responsibility for ensuring compatibility lies with the customer.
4. Pricing & Payments
All prices are shown in U.S. dollars and are subject to change without notice. We accept the following payment methods:
- Major credit and debit cards
- PayPal
- Select buy-now-pay-later services
Sales tax is charged where applicable, including California state and local taxes.
5. Shipping & Delivery
We ship within the continental United States. Most orders ship within 1–2 business days. Delivery times may vary depending on location and carrier.
We are not responsible for delays due to:
- Weather or natural events
- Carrier issues
- Inaccurate shipping information
For full details, visit our Shipping Policy.
6. Returns & Refunds
We accept returns on unused, uninstalled items within 15 days of delivery. Returned items must be in original packaging and in resalable condition.
- Refunds will be issued to the original payment method.
- A restocking fee may apply in some cases.
- Return shipping costs are the customer’s responsibility, unless due to our error.
See our Returns Policy for full instructions.
7. Warranties & Disclaimers
Products may carry a manufacturer’s warranty, which we will honor as applicable. Alter Auto Sales provides no additional express or implied warranties, including warranties of merchantability or fitness for a particular purpose.
We are not responsible for:
- Improper installation or use
- Labor or towing costs
- Consequential or incidental damages
8. Limitation of Liability
To the fullest extent permitted by California law, Alter Auto Sales and its affiliates shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Damages arising from use or inability to use our products or website
9. Intellectual Property
All content on this website—including text, images, logos, and code—is the property of Alter Auto Sales or our licensors and is protected by U.S. copyright and trademark laws. You may not reproduce, distribute, or use any content without express written permission.
10. California Consumer Rights
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice:
- If you have a complaint, contact us in writing at: Alter Auto Sales
6703 Bangor Pl Bakersfield, CA 93313, USA
Email: support@alterautosales.com
Phone: 1 661 567 7354
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the California Consumer Privacy Act (CCPA).
12. Changes to Terms
We may update these Terms & Conditions from time to time without prior notice. Your continued use of the site after any changes constitutes acceptance of the updated terms.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action or proceeding shall take place in the courts of Los Angeles County, California, unless otherwise agreed.